Personal Data Protection and Privacy Policy

Law No. 6698 on the Protection of Personal Data ("KVKK") was adopted on March 24, 2016 and entered into force upon publication in the Official Gazette on April 7, 2016. As Akkom Makine, we take all necessary technical and administrative measures regarding the security and confidentiality of your personal data.

Processing of Personal Data

Your personal data may be obtained and recorded, stored, updated, classified, and processed in accordance with applicable legislation, whether wholly or partially through automated means, or through non-automated means provided they form part of a data recording system.

Purposes of Processing: Your data is used to fully provide the products and services offered, to manage customer relationships, to administer contract processes, to carry out logistics operations, and to fulfill legal obligations.

Legal Basis: Required record-keeping and reporting obligations are fulfilled within the scope of e-commerce, consumer rights, payment systems, and all relevant legislation.

Data Transfer and Collection Processes

Your personal data may be collected through website forms, mobile applications, our call center, email communications, sales and marketing channels, social media platforms, and physical documents.

Third-Party Transfers: Your data may be shared with e-commerce infrastructure providers, logistics companies, payment systems, business partners, and authorized public institutions as required by legislation.

Transfer Abroad: Your personal data may be transferred to service providers and business partners located abroad, provided this is in compliance with the provisions of the KVKK.

Digital Traceability: IP records, cookie data, user activity, and website usage statistics are analyzed for security and service improvement purposes.

Data Security and Retention Policy

Your personal data is stored on secure servers and protected databases, and is safeguarded through access controls, software-based security measures, and physical protection systems.

Protection Against Unauthorized Access: Under Article 12 of the KVKK, all necessary technical and administrative measures are implemented to prevent unauthorized access to personal data.

Legal Notification Procedures: In the event that data is unlawfully obtained by third parties, the required official notifications will be made to the Personal Data Protection Board within the statutory time period.

Rights of the Data Subject

Under Article 11 of the KVKK, our users have the following rights:

To learn whether their personal data is being processed,
To request information regarding processed data,
To request the correction of incomplete or inaccurately processed data,
To request the deletion or destruction of personal data,
To learn the third parties to whom the data has been transferred,
To object to a result reached through analysis by automated systems,
To claim compensation in the event of damage arising from unlawful data processing.

Communication and Application Channels

You may direct any questions, comments, or requests regarding your personal data to us through our company's official communication channels. Akkom Makine fulfills all of its obligations under the KVKK in line with the principles of transparency and trust.

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